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href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> </div> </div> </div> <div class="header__mobile-menu d-md-none"> <div class="container px-3"> <div class="d-flex w-100 justify-content-between"> <div class="d-flex align-items-center"> <div class="header__mobile-menu-icon d-flex flex-column align-items-center btn-toggle-canvas"> <div id="nav-icon"> <span></span> <span></span> <span></span> </div> <span>MENU</span> </div> <div class="mobile-menu-logo ms-3"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a></div> </div> </div> <div class="d-flex align-items-center"> <div class="header-mobile-control btn-toggle-search header-mobile-control-spacing"> <i class="store-icon-search-solid icon-search"></i> </div> <div class="header-mobile-control header-mobile-control-spacing"> <a href="/Account/Login?returnDivizia=base"><i class="store-icon-user"></i> </a> </div> <div class="header-mobile-control"> <a class="header-mobile-link" href="/Kosik"> <i class="store-icon-shopping-cart-solid"></i> <span class="badge">0</span> </a> </div> </div> </div> </div> </div> <div class="header__main-panel"> <div class="container"> <div class="d-flex justify-content-between align-items-center"> <div class="header__logo-col d-none d-md-block"> <div class="header__logo" id="logo"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a></div> </div> </div> <div Class="header__search-col px-md-0 d-none d-md-block mb-3 mb-md-0"> <div id = "search-control" Class="search-control "> <form method = "get" action="/katalog"> <div Class="d-flex align-items-center"> <input autocomplete="off" class="form-control" id="q" name="q" placeholder="Hľadanie" type="text" value="" /> <Button type = "submit" Class="btn-search d-flex align-items-center"><i Class="store-icon-search-solid"></i></Button> </div> </form> <div id = "search-suggestion" Class="d-none"></div> </div> <div id = "search-drop" Class="d-none"></div> </div> <div Class="header-cart-col d-none d-md-block"> <div Class="user-panel d-flex align-items-center"> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div id = "kosik-control" > <div> <a class="btn-kosik" href="/Kosik"> <div class="btn-kosik-icon"> <i class="store-icon-shopping-cart-solid me-2"></i> <span Class="badge">0</span> </div> <div> <span class="btn-kosik-text"> Košík </span> </div> </a> </div> <div Class="dropdown"> <button id = "btn-mini-kosik" Class="btn dropdown-toggle btn-kosik hidden-xs no-caret" data-bs-toggle="dropdown" type="button"> <i Class="store-icon-angle-down-solid"></i> </button> <div Class="dropdown-menu dropdown-menu-end mini-kosik-dropdown-menu" role="menu" aria-labelledby="btn-mini-kosik"> <div id = "mini-kosik-data" ></div> </div> </div> </div> </div> </div> </div> </div> </div> <div Class="header__main-menu"> <div Class="container"> <nav id = "navigation" Class="navigation"> <div Class="nav-menus-wrapper"> <div Class="header__mobile-header d-flex mobile-controls d-md-none justify-content-between align-items-center "> <div> <div class="dropdown site-control cursor-pointer"><div class="dropdown-toggle cursor-pointer" data-bs-toggle="dropdown"><span class="show"></span><span class="lang lang-sk"></span></div><div class="dropdown-menu dropdown-menu-end"><div class="text-center fw-bold py-2 control-title">Language</div><div class="lang-control"><span>Slovensky</span> <a href="/lang/init/cz">Česky</a><a href="/lang/init/hu">Magyar</a><a href="/lang/init/de">Deutsch-DE</a><a href="/lang/init/at">Deutsch-AT</a><a href="/lang/init/gb">English-GB</a><a href="/lang/init/eu">English-EU</a><a href="/lang/init/pl">Polskie</a><a href="/lang/init/ro">Română</a><a href="/lang/init/hr">Hrvatski</a><a href="/lang/init/hr2">Hrvatski</a><a href="/lang/init/si">Slovenščina</a><a href="/lang/init/fr">Français-FR</a><a href="/lang/init/be">Français-BE</a><a href="/lang/init/it">Italiano</a><a href="/lang/init/nl">Dutch</a><a href="/lang/init/bg">български</a><a href="/lang/init/es">Español</a><a href="/lang/init/gr">Griego</a><a href="/lang/init/dk">Dansk</a><a href="/lang/init/fi">Suomi</a><a href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">We are in</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/novinky"><i class="mi mi-new"></i><span>Novinky</span></a></li><li><a class="expander" href="/Katalog/420/muzi"><i class="mi mi-male"></i><span>Muži</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/429/obuv">Obuv</a></li><li><a href="/Katalog/430/tenisky">Tenisky</a></li><li><a href="/Katalog/431/topanky">Topánky</a></li><li><a href="/Katalog/432/slapky">Šľapky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/433/oblecenie">Oblečenie</a></li><li><a href="/Katalog/434/tricka-a-tielka">Tričká a tielka</a></li><li><a href="/Katalog/435/mikiny-a-svetre">Mikiny a svetre</a></li><li><a href="/Katalog/436/nohavice">Nohavice</a></li><li><a href="/Katalog/442/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/443/plavky">Plavky</a></li><li><a href="/Katalog/510/kosele">Košele</a></li><li><a href="/Katalog/522/teplaky">Tepláky</a></li><li><a href="/Katalog/531/vesty">Vesty</a></li><li><a href="/Katalog/529/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Obľúbené značky</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Katalog/420/muzi?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/420/muzi?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/420/muzi?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/420/muzi?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/420/muzi?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/420/muzi?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/420/muzi?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/420/muzi?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/420/muzi?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/420/muzi?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/420/muzi?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/420/muzi?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/420/muzi?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/420/muzi?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/420/muzi?v=230"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Chinatown Market" /></a></li><li><a href="/Katalog/420/muzi?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/420/muzi?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/420/muzi?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/421/zeny"><i class="mi mi-female"></i><span>Ženy</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/438/obuv">Obuv</a></li><li><a href="/Katalog/439/tenisky">Tenisky</a></li><li><a href="/Katalog/440/topanky">Topánky</a></li><li><a href="/Katalog/441/slapky">Šľapky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/437/oblecenie">Oblečenie</a></li><li><a href="/Katalog/528/teplaky">Tepláky</a></li><li><a href="/Katalog/521/kosele">Košele</a></li><li><a href="/Katalog/446/tricka-a-tielka">Tričká a tielka</a></li><li><a href="/Katalog/447/mikiny-a-svetry">Mikiny a svetry</a></li><li><a href="/Katalog/448/nohavice">Nohavice</a></li><li><a href="/Katalog/449/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/530/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Obľúbené značky</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Katalog/421/zeny?v=196"><img data-src="https://shoesindustries.com/assets/1/arkk2.png" alt="ARKK Copenhagen" /></a></li><li><a href="/Katalog/421/zeny?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/421/zeny?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/421/zeny?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/421/zeny?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/421/zeny?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/421/zeny?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/421/zeny?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/421/zeny?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/421/zeny?v=213"><img data-src="https://shoesindustries.com/assets/1/vans2.png" alt="Vans" /></a></li><li><a href="/Katalog/421/zeny?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/421/zeny?v=216"><img data-src="https://shoesindustries.com/assets/1/fila2.png" alt="Fila" /></a></li><li><a href="/Katalog/421/zeny?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/421/zeny?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/421/zeny?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/421/zeny?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/421/zeny?v=225"><img data-src="https://shoesindustries.com/assets/1/champion2.png" alt="Champion" /></a></li><li><a href="/Katalog/421/zeny?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/421/zeny?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/421/zeny?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/421/zeny?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/422/doplnky"><i class="mi mi-cap"></i><span>Doplnky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Katalog/494/doplnky">Doplnky</a></li><li><a href="/Katalog/509/klobuky">Klobúky</a></li><li><a href="/Katalog/476/batohy-a-tasky">Batohy a tašky</a></li><li><a href="/Katalog/501/darcekove-poukazy">Darčekové poukazy</a></li><li><a href="/Katalog/507/rukavice">Rukavice</a></li><li><a href="/Katalog/490/starostlivost-o-obuv">Starostlivosť o obuv</a></li><li><a href="/Katalog/472/ciapky-a-siltovky">Čiapky a šiltovky</a></li><li><a href="/Katalog/477/slnecne-okuliare">Slnečné okuliare</a></li><li><a href="/Katalog/474/opasky">Opasky</a></li><li><a href="/Katalog/475/penazenky">Peňaženky</a></li><li><a href="/Katalog/473/ponozky">Ponožky</a></li><li><a href="/Katalog/496/ladvinky">Ľadvinky</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Obľúbené značky</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Katalog/422/doplnky?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/422/doplnky?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/422/doplnky?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/422/doplnky?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/422/doplnky?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/422/doplnky?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/422/doplnky?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/422/doplnky?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/422/doplnky?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/422/doplnky?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/422/doplnky?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/422/doplnky?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/422/doplnky?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/415/znacky"><i class="mi mi-star"></i><span>Značky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/196/arkk-copenhagen">Arkk Copenhagen</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/225/champion">Champion</a></li><li><a href="/v/230/chinatown-market">Chinatown Market</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/216/fila">Fila</a></li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/251/">Komono</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/221/native-shoes">Native shoes</a></li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On Running</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Výpredaj</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">Podľa výšky zľavy</a></li></li><li><a href="/shopall?z=1">Všetky</a></li><li><a href="/shopall?z=10">Zľavy od 10% 10%</a></li><li><a href="/shopall?z=30">Zľavy od 30% 30%</a></li><li><a href="/shopall?z=50">Zľavy od 50% 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Špeciálne zľavy</a></li></li><li><a href="/shopall?z=321">Špeciálne ponuky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Zľavy podľa kategórie</a></li><li><a href="/Katalog/420/muzi?z=1">Muži</a></li><li><a href="/Katalog/421/zeny?z=1">Ženy</a></li><li><a href="/Katalog/422/doplnky?z=1">Doplnky</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Zľavy podľa značky</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=238&z=1"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Market" /></a></li><li><a href="/shopall?v=220&z=1"><img data-src="https://shoesindustries.com/assets/1/timberland-invert.png" alt="Timberland" /></a></li></ul></div></div></div></div></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Nakupovanie</div> <a class="first" href="/ShippingPayment">Doprava a platba</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Vrátenie tovaru</a><a class="first" href="/Claim">Reklamácia</a><a class="first" href="/contact">Kontakt</a><a class="first" href="/Tag/kariera">Kariéra</a><a class="first" href="/Tag/o-nas">O nás</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content"> <div class="container"> <div class="page-header"> <h1>Zákaznícky servis</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row"> <div class="col-12 col-md-6 col-lg-5 col-xl-3"> <div class="contact-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class=""> <div class="in-form"> <div class="contact-title"><span class="mi mi-informations"></span><span>Centrum pomoci</span></div> <div class="help-menu"> <a class="active" href="/Contact/1/objednavky#helps"><span class="mi mi-fast-delivery"></span><span>Objednávky</span></a> <a class="" href="/Contact/2/doprava#helps"><span class="mi mi-van"></span><span>Doprava</span></a> <a class="" href="/Contact/3/platby#helps"><span class="mi mi-wallet"></span><span>Platby</span></a> <a class="" href="/Contact/4/vratenie-tovaru#helps"><span class="mi mi-delivery-box"></span><span>Vrátenie tovaru</span></a> <a class="" href="/Contact/5/reklamacia#helps"><span class="mi mi-contract"></span><span>Reklamácia</span></a> <a class="" href="/Contact/6/spolocnost#helps"><span class="mi mi-hostel"></span><span>Spoločnosť</span></a> <a class="" href="/Contact/7/zlavove-kupony#helps"><span class="mi mi mi-sales "></span><span>Zľavové kupóny</span></a> </div> </div> </div> </div> <div class="col-12 col-md-6 col-lg-7 col-xl-5 col-xxl-6"> <div id="helps" class="help-list"> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span> Prečo nebola moja objednávka stále odoslaná ?</h4> <div class="help-content"><p>Produkt, ktorý ste si objednali je zrejme na ceste zo skladu, predpokladaný dátum doručenia aj odoslania nájdete v detaile vašej objednávky.</p> <div></div></div> <div class="help-link"><a href="/Contact/1/objednavky?h=5#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Nedostal som potvrdzujúci e-mail o objednávke </h4> <div class="help-content"><p>Systém posiela automatické email-y o Vašej objednávke, pokiaľ pri vytváraí objednávky zadáte správnu emailovú adresu, tiež je potrebné skontrolovať priečinok spam vo vašej emailovej schránke prípadne priečinok "Automatické". </p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=11#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Môžem zmeniť obsah svojej objednávky?</h4> <div class="help-content"><p>Áno, je možné upraviť objednávku pokiaľ ešte objednávka nebola odoslaná. </p> <p>Pre zmenu produktov v objednávke nás prosím kontaktujte na náš email. </p> <p></p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=12#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Ako môžem stornovať objednávku?</h4> <div class="help-content"><p>Objednávku je možné stornovať pokiaľ nebola odoslaná, objednávku stornujete sami v detaile svojej objednávky, alebo nám môžete napísať email a my vašu objednávku stornujeme. </p> <div id="gtx-trans" style="position: absolute; left: 811px; top: 25.6px;"> <div class="gtx-trans-icon"></div> </div></div> <div class="help-link"><a href="/Contact/1/objednavky?h=15#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Je možný osobný odber objednávky ?</h4> <div class="help-content"><p>Momentálne kvôli pandelickej situácii neposkytujeme osobné odbery objednávok.</p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=22#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Moja objednávka nebola doručená kompletná </h4> <div class="help-content"><p><span>K</span><span>ontaktujte nás a my preveríme situáciu a vyriešime tento problém čo najrýchlejšie. </span></p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=28#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Mám problém s prihlásením sa k účtu. Čo môžem spraviť?</h4> <div class="help-content"><p><span>Jedným z najčastejších dôvodov tejto situácie je nesprávne zadané prihlasovacie meno (e-mailová adresa) alebo heslo. Ak ste zabudli svoje heslo - kliknite na odkaz "Zabudli ste heslo?", ktoré sa nachádza na prihlasovacej stránke. Nové, vygenerované heslo bude odoslané na e-mailovú adresu uvedenú pri registrácii. Ak sa napriek novému heslu nemôžete prihlásiť - kontaktujte nás, určite vám pomôžeme :)</span></p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=30#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Môže konzultant vytvoriť objednávku za mňa?</h4> <div class="help-content"><p>Konzultant nemôže vytvárať objednávky v mene zákazníka.</p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=31#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Číslo bankové účtu pre úhradu objednávky</h4> <div class="help-content"><p>Číslo bankového účtu je potrebné len pri platbe predom na účet, v tomto prípade obdržíte všetky potrebné platobné údaje e-mailom spolu s potvrdením o objednávke.</p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=43#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>GDPR a zmazanie osobných údajov</h4> <div class="help-content"><p>Je to samozrejme možné, kontaktujte prosím naše zákaznícke centrum s touto požiadavkou.</p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=44#helps">viac info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Budú moje údaje poskytnuté tretím stranám?</h4> <div class="help-content"><p><span>Všetky Vaše údaje sú uložené v zabezpečenej databáze a neposkytujeme ich tretím stranám okrem prepravcov a potrebám pre doručenie tovaru.</span></p></div> <div class="help-link"><a href="/Contact/1/objednavky?h=45#helps">viac info</a></div> </div> </div> <hr /> <div class="text-center"> <p><strong>Nepomohli ti naše odpovede?</strong></p> <p> <a href="/Contact"><img src="/Content/klient/shoesindustries/images/chat.svg" width="20" /><strong> Napíšte nám</strong></a><span> </span></p> </div> </div> <div class="col-12 col-md-12 col-xl-4 col-xxl-3 mt-4 mt-xl-0 mb-5"> <p><strong>Kamenná predajňa</strong><br />Michalská 6, 81101 Bratislava</p> <table class="table table-bordered" style="width: 276.979187px;"> <tbody> <tr style="height: 6.333336px;"> <td style="width: 157px; height: 6.333336px;"> <div><strong>Pondelok až Piatok</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 6.333336px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 17px;"> <td style="width: 157px; height: 17px;"> <div><strong>Sobota</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 17px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 11px;"> <td style="width: 157px; height: 11px;"> <div><strong>Nedeľa</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 11px;"> <div>11:00 – 18:00</div> </td> </tr> </tbody> </table> <p><strong>E-mail:</strong><br /><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a><a href="mailto:shoesindustries@tickets.euro.support"><br /></a>(slovensky, česky, anglicky)<br /><strong></strong></p> <p><strong>Showroom:</strong><br />+421 910 202 200<br />(slovensky, česky, anglicky)<br /><strong></strong></p> <p><strong>Reklamačné adresy</strong><br />SHOES INDUSTRIES s.r.o <br />Michalská 6<br />Bratislava 81101<br />Slovakia</p> <p>Na túto adresu je tovar možné priniesť osobne aj doručiť akýmkoľvek prepravcom.<br /><strong></strong></p> <p><strong>Fakturačné údaje</strong><br /><strong>SHOES INDUSTRIES s.r.o.<br /></strong>Hany Ponickej 10B<br />841 06 Bratislava<br />IČO: 51023334<br />DIČ: 2120562730<br />IČ DPH (VAT): SK2120562730<br /><strong></strong></p> <p><strong>Bankové spojenie</strong><br />IBAN:SK6175000000004031029015<br />SWIFT/BIC:CEKOSKBX</p> <div class="contact-gallery"> <div id="kontakt-carousel" class="carousel" data-flickity="{ "groupCells": true, "pageDots": false }"> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/1SNY01419.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/2SNY01412.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/3SNY01430.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/4SNY01432.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/5SNY01349.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/6SNY01360.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/7SNY01380.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/8SNY01387.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/_AA_8617.jpg" /></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="newsletter-container"> <div class="container h-100 "> <div class="newsletter-banner newsletter-form"> <div class="row justify-content-center align-items-md-center h-100"> <div class="col-12 col-sm-8"> <div class="row aliagn-items-center g-12"> <div class="col-12 col-md-6"> <div class="newsletter-banner__title newsletter-title"> Prihláste sa k odberu nášho newslettera a získajte zľavu <span>€10,00</span> na prvú objednávku. </div> <div class="newsletter-banner__min-price newsletter-minimum-note mt-4"> <p>Minimálna hodnota objednávky: <strong>€200,00</strong> </p> </div> </div> <div class="col-12 col-md-6 "> <div class="d-flex flex-column newsletter-banner__content "> <div class="form-group"> <div class="d-flex border-bottom align-items-center"> <div><img src="/Content/klient/shoesindustries/Images/envelope.svg"></div> <div class="w-100"><input type="text" class="mail form-control border-0 bg-transparent" placeholder="E-mail" /></div> </div> <div class="alert d-none result mt-3 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