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<div><a href="/lang/init/sk"><span class="lang lang-sk"></span> <span>Slovensky</span></a></div> </li><li class="list-group-item"><div class="cb-main"><div class="cb-container"><input type="checkbox" /> <span class="checkmark"></span></div></div> <div><a href="/lang/init/eu"><span class="lang lang-eu"></span> <span>English</span></a></div> </li></ul></div></div> </div> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></Span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/novinky"><i class="mi mi-new"></i><span>Novinky</span></a></li><li><a class="expander" href="/Katalog/420/muzi"><i class="mi mi-male"></i><span>Muži</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/429/obuv">Obuv</a></li><li><a href="/Katalog/430/tenisky">Tenisky</a></li><li><a href="/Katalog/431/topanky">Topánky</a></li><li><a href="/Katalog/432/slapky">Šľapky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/433/oblecenie">Oblečenie</a></li><li><a href="/Katalog/434/tricka-a-tielka">Tričká a tielka</a></li><li><a href="/Katalog/435/mikiny-a-svetre">Mikiny a svetre</a></li><li><a href="/Katalog/436/nohavice">Nohavice</a></li><li><a href="/Katalog/442/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/443/plavky">Plavky</a></li><li><a href="/Katalog/510/kosele">Košele</a></li><li><a href="/Katalog/522/teplaky">Tepláky</a></li><li><a href="/Katalog/531/vesty">Vesty</a></li><li><a href="/Katalog/529/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Obľúbené značky</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Katalog/420/muzi?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Katalog/420/muzi?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Katalog/420/muzi?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Katalog/420/muzi?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/420/muzi?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Katalog/420/muzi?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Katalog/420/muzi?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/420/muzi?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Katalog/420/muzi?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Katalog/420/muzi?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/420/muzi?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Katalog/420/muzi?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/420/muzi?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Katalog/420/muzi?v=230"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/Katalog/420/muzi?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Katalog/420/muzi?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Katalog/420/muzi?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Katalog/420/muzi?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Katalog/420/muzi?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/Katalog/420/muzi?v=258"><img data-src="https://shoesindustries.com/gallery/logo-brand/primitive1.webp" alt="Primitive" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Katalog/421/zeny"><i class="mi mi-female"></i><span>Ženy</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/438/obuv">Obuv</a></li><li><a href="/Katalog/439/tenisky">Tenisky</a></li><li><a href="/Katalog/440/topanky">Topánky</a></li><li><a href="/Katalog/441/slapky">Šľapky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/437/oblecenie">Oblečenie</a></li><li><a href="/Katalog/532/vesty">Vesty</a></li><li><a href="/Katalog/528/teplaky">Tepláky</a></li><li><a href="/Katalog/446/tricka-a-tielka">Tričká a tielka</a></li><li><a href="/Katalog/447/mikiny-a-svetry">Mikiny a svetry</a></li><li><a href="/Katalog/448/nohavice">Nohavice</a></li><li><a href="/Katalog/449/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/530/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Obľúbené značky</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Katalog/421/zeny?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Katalog/421/zeny?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Katalog/421/zeny?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Katalog/421/zeny?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/421/zeny?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Katalog/421/zeny?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Katalog/421/zeny?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/421/zeny?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Katalog/421/zeny?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Katalog/421/zeny?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/421/zeny?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Katalog/421/zeny?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/421/zeny?v=225"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li><li><a href="/Katalog/421/zeny?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Katalog/421/zeny?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Katalog/421/zeny?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Katalog/421/zeny?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Katalog/421/zeny?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Katalog/422/doplnky"><i class="mi mi-cap"></i><span>Doplnky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Katalog/494/doplnky">Doplnky</a></li><li><a href="/Katalog/504/saly">Šály</a></li><li><a href="/Katalog/507/rukavice">Rukavice</a></li><li><a href="/Katalog/509/klobuky">Klobúky</a></li><li><a href="/Katalog/490/starostlivost-o-obuv">Starostlivosť o obuv</a></li><li><a href="/Katalog/476/batohy-a-tasky">Batohy a tašky</a></li><li><a href="/Katalog/472/ciapky-a-siltovky">Čiapky a šiltovky</a></li><li><a href="/Katalog/477/slnecne-okuliare">Slnečné okuliare</a></li><li><a href="/Katalog/474/opasky">Opasky</a></li><li><a href="/Katalog/473/ponozky">Ponožky</a></li><li><a href="/Katalog/496/ladvinky">Ľadvinky</a></li><li><a href="/Katalog/527/doplnky">Doplnky</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Obľúbené značky</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Katalog/422/doplnky?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Katalog/422/doplnky?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/422/doplnky?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Katalog/422/doplnky?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Katalog/422/doplnky?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Katalog/422/doplnky?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Katalog/422/doplnky?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/422/doplnky?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Katalog/422/doplnky?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/422/doplnky?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Katalog/422/doplnky?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Katalog/422/doplnky?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Katalog/422/doplnky?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Katalog/422/doplnky?v=253"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/Katalog/422/doplnky?v=254"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/Katalog/422/doplnky?v=255"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/Katalog/422/doplnky?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Katalog/422/doplnky?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Katalog/415/znacky"><i class="mi mi-star"></i><span>Značky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/254/">Capslab</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/257/">D.Franklin</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/255/">Goorin Bros.</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/253/">Jason Markk</a></li><li><a href="/v/251/">Komono</a></li><li><a href="/v/256/">Lundhags</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/258/">Primitive</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Výpredaj</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">Podľa výšky zľavy</a></li></li><li><a href="/shopall?z=1">Všetky</a></li><li><a href="/shopall?z=10">Zľavy od 10%</a></li><li><a href="/shopall?z=30">Zľavy od 30%</a></li><li><a href="/shopall?z=50">Zľavy od 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Špeciálne zľavy</a></li></li><li><a href="/shopall?z=321">Špeciálne ponuky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Zľavy podľa kategórie</a></li><li><a href="/Katalog/420/muzi?z=1">Muži</a></li><li><a href="/Katalog/421/zeny?z=1">Ženy</a></li><li><a href="/Katalog/422/doplnky?z=1">Doplnky</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Zľavy podľa značky</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=237&z=1"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=209&z=1"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/shopall?v=201&z=1"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/shopall?v=202&z=1"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/shopall?v=229&z=1"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/shopall?v=207&z=1"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/shopall?v=210&z=1"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/shopall?v=203&z=1"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/shopall?v=251&z=1"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/shopall?v=252&z=1"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/shopall?v=253&z=1"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/shopall?v=254&z=1"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/shopall?v=255&z=1"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/shopall?v=256&z=1"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/shopall?v=257&z=1"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/shopall?v=258&z=1"><img data-src="https://shoesindustries.com/gallery/logo-brand/primitive1.webp" alt="Primitive" /></a></li><li><a href="/shopall?v=205&z=1"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/shopall?v=206&z=1"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/shopall?v=215&z=1"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/shopall?v=196&z=1"><img data-src="https://shoesindustries.com/assets/1/arkk1.png" alt="ARKK Copenhagen" /></a></li><li><a href="/shopall?v=230&z=1"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/shopall?v=233&z=1"><img data-src="https://shoesindustries.com/assets/loga-znacky/adidas_logo.png" alt="Adidas Originals" /></a></li><li><a href="/shopall?v=218&z=1"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/shopall?v=222&z=1"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/shopall?v=225&z=1"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="" href="/Katalog/542/detske"><span>Detské</span></a></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Nakupovanie</div> <a class="first" href="/ShippingPayment">Doprava a platba</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Vrátenie tovaru</a><a class="first" href="/Claim">Reklamácia</a><a class="first" href="/contact">Kontakt</a><a class="first" href="/Tag/kariera">Kariéra</a><a class="first" href="/Tag/o-nas">O nás</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content "> <div class="contact-page"> <div class="container"> <div class="page-header"> <h1>Zákaznícky servis</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row contact-layout"> <div class="col-12 col-lg-4 col-xl-3"> <aside class="contact-help-sidebar"> <div class="contact-left-ai-slot"></div> <div class="contact-left-availability"> <div class="contact-left-availability-title"> <span class="contact-left-panel-icon contact-left-panel-icon-contact"> <span class="store-icon-phone-solid"></span> </span> <span>Kontakt</span> </div> <div class="contact-left-availability-row contact-left-time"> <div><strong>Pondelok - Piatok</strong> <span>8:00 - 16:00</span></div> </div> <div class="contact-left-availability-divider"></div> <div class="contact-left-availability-row contact-left-email"><span class="contact-left-panel-icon contact-left-panel-icon-email"> <span class="store-icon-envelope"></span> </span> <div><strong>E-mail</strong> <a href="mailto:info@shiesindustries.com">info@shiesindustries.com</a></div> </div> <div class="contact-left-actions"><a class="btn contact-left-action-btn contact-left-action-whatsapp" href="https://api.whatsapp.com/send?phone=0948492549" target="_blank"> <span class="store-icon-whatsappx"></span> <strong>WhatsApp</strong> </a></div> </div> <div class="contact-help-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class="contact-help-card"> <div class="contact-help-title"> <span class="mi mi-informations"></span> <span>Centrum pomoci</span> </div> <div class="help-menu contact-help-menu"> <a class="" href="/Contact/1/objednavky#helps"> <span class="mi mi-fast-delivery"></span> <span>Objednávky</span> </a> <a class="" href="/Contact/2/doprava#helps"> <span class="mi mi-van"></span> <span>Doprava</span> </a> <a class="" href="/Contact/3/platby#helps"> <span class="mi mi-wallet"></span> <span>Platby</span> </a> <a class="" href="/Contact/4/vratenie-tovaru#helps"> <span class="mi mi-delivery-box"></span> <span>Vrátenie tovaru</span> </a> <a class="active" href="/Contact/5/reklamacia#helps"> <span class="mi mi-contract"></span> <span>Reklamácia</span> </a> <a class="" href="/Contact/6/spolocnost#helps"> <span class="mi mi-hostel"></span> <span>Spoločnosť</span> </a> <a class="" href="/Contact/7/zlavove-kupony#helps"> <span class="mi mi mi-sales "></span> <span>Zľavové kupóny</span> </a> </div> </div> </aside> </div> <div class="col-12 col-lg-8 col-xl-9"> <div class="contact-right"> <div class="contact-panel contact-help-result-panel" id="helps"> <div class="help-detail"> <h4 class="help-title"> <span class="mi mi-informations"></span> Ako dlho trvá vybavenie reklamácie a kedy dostanem výsledok reklamácie? </h4> <div class="help-content"> <p data-start="87" data-end="184">Reklamáciu spracujeme najneskôr do 30 dní od dátumu prijatia reklamovaného tovaru.</p> <p data-start="186" data-end="404" data-is-last-node="" data-is-only-node="">Dĺžka vybavenia reklamácie môže závisieť od servisu, výrobcu alebo dodávateľa konkrétneho produktu, preto presný čas spracovania nevieme vždy ovplyvniť. O výsledku reklamácie vás budeme informovať hneď po jej vybavení.</p> </div> </div> <div class="contact-help-bottom"> <p> <strong>Nepomohli ti naše odpovede?</strong> </p> <a class="contact-outline-link" href="/Contact"> <span class="store-icon-messagexx"></span> <strong>Napíšte nám</strong> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="d-none"><div class="newsletter-container"> <div class="container h-100"> <div class="newsletter-banner newsletter-form"> <div class="row align-items-center h-100 g-0"> <div class="col-12 col-lg-5"> <div class="newsletter-banner__visual"> <img src="/content/klient/shoesindustries/images/newsletterbg.webp" alt="Newsletter" class="newsletter-banner__image" /> </div> </div> <div class="col-12 col-lg-7"> <div class="newsletter-banner__body"> <div class="newsletter-banner__title newsletter-title"> Prihláste sa k odberu nášho newslettera a získajte zľavu <span>10,00 €</span> na prvú objednávku. </div> <div class="newsletter-banner__min-price newsletter-minimum-note"> <p>Minimálna hodnota objednávky: <strong>200,00 €</strong> </p> </div> <div class="newsletter-banner__content"> <div class="form-group newsletter-banner__form"> <div class="newsletter-banner__input-wrap"> <span class="store-icon-envelope newsletter-banner__input-icon"></span> <input type="text" class="mail form-control" placeholder="E-mail" /> </div> <button class="btn btn-primary btn-odoslat newsletter-banner__button"> Odoslať </button> <div class="alert d-none result newsletter-banner__alert"></div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div id="footer"> <div class="container"> <div class="row"> <div Class="col-12 col-lg-3 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="ShoesIndustries.sk"></a> <div Class="mt-4"> <strong>Fakturačné údaje: </strong><br>SHOES INDUSTRIES EU s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 50164783 <br>DIC: 2120257909 <br>IČ DPH: SK2120257909 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">Kontakt</div> <p><a href="mailto:info@shoesindustries.com ">info@shoesindustries.com </a></p> <p class="footer-contact-us"><img src="/Content/klient/ShoesIndustries/Images/envelope.svg"> <a href="/contact">Napíšte nám</a></p> <p> Pondelok až piatok: <br> Online <strong>11:00 - 18:00</strong> </p> <p> Sobota a nedeľa: <br> Offline </p> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">Nakupovanie</div> <a class="first" href="/ShippingPayment">Doprava a platba</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Vrátenie tovaru</a><a class="first" href="/Claim">Reklamácia</a><a class="first" href="/contact">Kontakt</a><a class="first" href="/Tag/kariera">Kariéra</a><a class="first" href="/Tag/o-nas">O nás</a> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">Informácie</div> <a class="first" href="/cookies">Vaše cookies</a><a class="first" href="/privacy-policy">Ochrana osobných údajov</a><a class="first" href="/complaints">Reklamačný poriadok</a><a class="first" href="/general-terms">Obchodné podmienky</a><a class="first" href="/Tag/kariera">Kariéra</a> </div> <div Class="col-12 col-md-6 col-lg-3 mt-4 mt-lg-0"> <div Class=""> <div class="app-menu mb-3"><div class="footer-section-title">Mobilná aplikácia</div><div class="d-flex align-items-center "><a href="https://play.google.com/store/apps/details?id=com.shoesindustries.app" class="me-2"><img src="/content/icons/google-play-icon.svg" alt="Google Play" /></a><a href="https://apps.apple.com/sk/app/shoes-industries/id1611380017?l=sk"><img src="/content/icons/apple-icon.svg" alt="App Store" /></a></div></div> <div class="soc-menu"><div class="footer-section-title">Pripojte sa k nám</div><div class="d-flex align-items-center"><a href="https://www.facebook.com/shoesindustries/" class="me-2"><i Class="store-icon-facebook"></i></a><a href="https://www.instagram.com/shoesindustries/" class="me-2"><i Class="store-icon-instagram"></i></a><a href="https://www.youtube.com/channel/UCkFCLj822JFJYnQK0G70pAg"><i Class="store-icon-youtube"></i></a></div></div> </div> </div> </div> </div> </div> <div class="footer-bottom"> <div class="container"> <div class="footer-bottom-inner"> <div class="footer-copy"> <span>© <strong>2026</strong> shoesindustries.sk. 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</a> </div> </div> </div> <div Class="modal fade" id="offerModal" tabindex="-1" role="dialog" aria-labelledby="offerModalLabel"> <div Class="modal-dialog" role="document"> <div Class="modal-wrapper"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title fs-5">Zľava na prvý nákup</h4> <Button type="button" Class="close btn-close" data-bs-dismiss="modal" aria-label="Close"></Button> </div> <div Class="modal-body"></div> </div> </div> </div> </div> <script type="text/javascript"> var NewsletterOffer = 1; var isMobile = false; </script> <script src="/bundles/site?v=n1wvhWnrcqVBBAEMcv1_h-Ott9blbIejFK0Z7F-rwlk1"></script> <script src='https://www.google.com/recaptcha/api.js'></script> <script type="text/javascript"> $(document).ready(function () { var $aiBar = $('.ai-bar').first(); var $aiSlot = $('.contact-left-ai-slot').first(); if ($aiBar.length && $aiSlot.length) { $aiBar .detach() .addClass('contact-ai-bar') .appendTo($aiSlot); } $('#najdihelp').select2({ ajax: { 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